DM AI sales assistant · Instagram & WhatsApp
Every ‘Pp’ answered in seconds.
DM Dukaan replies to your Instagram comments and DMs — price, colours, size, delivery — and books the order with a UPI link. In Bengali, Hindi and English.
Bas ek DM — we’ll show it working on your own products.
₹2,200Pay via UPI
Sound familiar?
200 ‘Pp’ comments. Replying at midnight. Customers buying from the next shop.
200 ‘Pp’ comments
One reel goes viral and the same question comes 200 times. You type the price again and again.
Replying at midnight
Dinner gets cold, sleep gets late. Customers message when they are free, not when you are.
Buyers walk to the next shop
A late reply means a lost sale. The customer has already ordered from someone who answered first.
How it works
Three steps. Then you just pack.
Send us your product list or photos
WhatsApp us your price list, catalogue photos or even a handwritten list. We set it up for you.
DM Dukaan learns your shop
Prices, colours, sizes, delivery charges, your return rules — it learns them the way a new shop helper would.
It answers 24/7 and books orders
Customers get replies in seconds, any time of night. Orders come to you ready — you just pack.
What it does
A shop helper who knows every price by heart.
Bengali, Hindi & English
Customers write the way they talk. DM Dukaan replies in the same language — even Hinglish and Banglish.
Reads customer screenshots
A buyer sends a screenshot of your old post? It finds the product and replies with price and stock.
Takes orders + UPI link
Collects name, city and colour, then sends a UPI link to pay. No back-and-forth.
Official Meta API
DM Dukaan uses Meta’s official API, so you stay within Instagram’s rules — no bots and no password sharing.
Auto-reply to ‘Pp’ comments
Someone comments ‘Pp’ on your reel — they get a polite public reply and the full details in DM.
Seller dashboard of orders
Every order in one simple list — who, what, where, paid or not. Pack and ship in peace.
Who it’s for
Made for the dukaans of Instagram.
From a one-room boutique in Gariahat to a wholesale counter in Burrabazar.
Saree & kurti sellers
Matka, tant, Banarasi, cotton kurtis — every colour question answered.
Boutiques
New drop every week? DM Dukaan knows the new stock from day one.
Mangla Haat & Burrabazar wholesalers
Bulk rates, minimum order, set prices — answered without the phone ringing.
Home bakers & gifting brands
Flavours, pre-order dates, delivery areas — sorted before you finish icing.
FAQ
Questions? Puchho.
Is it safe for my Instagram account?
DM Dukaan uses Meta’s official API, so you stay within Instagram’s rules — no bots and no password sharing. You can remove its access any time from Instagram’s settings.
Do I need a Facebook Page?
No. A professional (business or creator) Instagram account is enough.
What if the AI doesn’t know an answer?
It never makes up prices or stock. It tells the customer it will check with the owner and alerts you.
Which languages does it understand?
Bengali, Hindi, English and the mixes customers actually type — Hinglish and Banglish too.
Can I stop it anytime?
Yes. Pause it or cancel any time. There is no lock-in.
Anything else? Write to [email protected]
Aap pack karo, hum reply karenge
Let DM Dukaan mind the counter tonight.
DM @dmdukaan for a free demo on your products. ₹500 / month per seller, cancel anytime.
DM us for a free demo